SMB Marketing believe that user privacy and data protection are human rights and, as such, we have a duty of care to the people within our data. Data is a liability, it should only be collected and processed when absolutely necessary. We will never sell, rent or otherwise distribute or make public your personal information.

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our Head Office for clarification.

We use your data to provide and improve our service to you. By using our service you agree to the collection and use of information in accordance with this policy. While using our service we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to: first name and last name, postal address, telephone number, email address, cookies and usage data.

This website collects and uses personal information for the following reasons:

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Contact forms and email links

Should you choose to contact us using the contact form on our Contact page or using an email link, none of the data that you supply will be stored by this website or passed to/processed by any of the third party data processors. We would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

Retention of Data

SMB Marketing will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Disclosure of Data for Law Enforcement

Under certain circumstances, SMB Marketing may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (eg a court or a government agency).

Legal Requirements

SMB Marketing may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, to protect and defend the rights or property of SMB Marketing, to prevent or investigate possible wrong doing in connection with the service, to protect the personal safety of users of the service or the public, to protect against legal liability

Security of Data

The security of your data is important to us. However no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use the highest commercially acceptable means to protect your Personal Data we cannot guarantee its absolute security.

Data Breaches

We will report any unlawful data breach of this website’s database to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Your Rights

SMB Marketing aims to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you please contact us. Should you wish to amend or remove this information from our systems then please contact our Head Office.

You have the right to:

– Access and receive a copy of the Personal Data that we hold about you

– Rectify any Personal Data held about you that is inacurrate

– Request the deletion of Personal Data held about you

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 16 without parental consent. If you are a parent or guardian and you are aware that your children have provided us with Personal Data please contact us. If we become aware that we have collected Personal Data from children without verification of Parental Consent, we take steps to remove that information from our servers.

Data Controller

The data controller of this website is: SMB Marketing

Whose registered office is:
23 Thorn Avenue, Blantyre, G72 0TY.

Changes to our Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.